bet89 Terms & Conditions — Please Read Before Using Our Platform

Key Terms at a Glance

The following cards highlight the most important points from these Terms & Conditions. They are provided for quick reference only — please read the full text of each section below for the complete and binding terms.

1. Acceptance of Terms

By accessing or using the bet89 platform — whether to browse, register an account, make a deposit, place a bet, or use any service offered on the platform — you agree to be legally bound by these Terms & Conditions in full. If you do not agree with any part of these Terms, you must immediately stop using the platform.

These Terms & Conditions constitute the entire agreement between the user and bet89 regarding use of the platform and supersede all prior agreements, representations, or understandings. bet89 reserves the right to amend these Terms at any time. Continued use of the platform following the posting of any amendment constitutes acceptance of that amendment.

2. Eligibility and Age Verification

Access to and use of the bet89 platform is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are aged 21 years or older. This is a firm minimum age requirement and is not negotiable under any circumstances. bet89 complies with age-verification best practices and will request documentary proof of age during KYC review.
• You are accessing the platform from a jurisdiction in which online gambling is not prohibited. It is your sole responsibility to determine whether using this platform is lawful in your location.
• You are acting on your own behalf and not as an agent for any third party.
• You have not been previously excluded from any gambling platform on grounds of problem gambling.
• You are not a current employee, contractor, or immediate family member of an employee of bet89 or any of its affiliated entities.

bet89 reserves the right to request proof of identity, age, and residence at any time. Where a user is found to have provided false information to circumvent these eligibility requirements, their account will be immediately closed, any winnings voided, and remaining balance returned at the sole discretion of bet89.

3. Account Registration and Security

To access the full range of services on bet89, you must register a personal account. Each individual may hold only one account. Creating multiple accounts — whether under the same name, same device, same payment method, or same IP address — is strictly prohibited and will result in all associated accounts being closed and balances confiscated.

Account Information Accuracy

You are required to provide accurate, current, and complete information during registration and to keep that information up to date thereafter. This includes your full legal name, date of birth, Bangladesh mobile number, and any payment method details. Providing false, misleading, or incomplete registration information is a material breach of these Terms.

Account Credentials and Security

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. bet89 recommends enabling two-factor authentication (2FA). You must not:

• Share your username or password with any other person.
• Allow any other person to use your account, whether for betting or any other purpose.
• Access or attempt to access another user's account without authorisation.

4. Deposits and Withdrawals

All financial transactions on the bet89 platform must be made through the supported payment methods listed on the platform at the time of the transaction. bet89 does not accept cash payments, third-party transfers, or unregistered payment instruments. All funds deposited must be from a source owned by the registered account holder.

Deposit Terms

The following terms apply to all deposits made on the bet89 platform:

• The minimum deposit amount is ৳500. bet89 may set maximum deposit limits at its discretion and may apply different limits to different account tiers.
• Deposits are credited to your bet89 account balance after successful confirmation from the relevant payment processor. bet89 is not responsible for delays caused by third-party payment processors, network outages, or banking system downtime.
• Deposits are non-refundable once wagered, except where a deposit has been made in clear error and no wagers have been placed. In that case, contact support immediately.

Withdrawal Terms

The following terms apply to all withdrawal requests on the bet89 platform:

• Withdrawals may only be processed to a payment method registered in your name and linked to your verified bet89 account. We do not process withdrawals to third-party accounts, unverified wallets, or payment methods not previously used for deposit on the account.
• All withdrawal requests are subject to identity verification (KYC). Where KYC documents have not been submitted or verified, withdrawal requests will be placed on hold until verification is complete.
• bet89 processes most withdrawal requests promptly. However, processing times may vary based on the payment method, the amount, and internal compliance review requirements. bet89 does not guarantee processing times and will not be liable for delays caused by external payment networks.

5. Bonuses and Promotional Offers

bet89 may from time to time offer bonuses, free spins, cashback, and other promotional incentives. All such offers are subject to the following general terms, as well as any specific terms communicated at the time the promotion is offered:

• Bonuses are credited to your account balance as bonus funds and are subject to the wagering requirement specified in the applicable promotion. Until the rollover requirement is met in full, bonus funds may not be withdrawn.
• Welcome bonuses are available to new accounts only and may be claimed once per household, IP address, or device. Attempts to claim a welcome bonus more than once will result in the bonus being voided.
• bet89 reserves the right to modify, cancel, or withdraw any promotion at any time and without prior notice, provided that any promotion already in progress and with wagers already placed will be honoured under the terms in effect at the time the promotion was initiated.
• Bonuses are personal to the account holder and may not be transferred to another account or converted to cash except in accordance with the applicable bonus T&C.
• bet89 reserves the right to void bonuses and any winnings derived from them if there is evidence of abuse, collusion, or exploitation of a system error or promotional loophole.

Players are encouraged to read the specific terms attached to each promotion before opting in. Where a player is uncertain about the terms of a promotion, they should contact bet89 customer support before claiming the offer.

6. Betting Rules and Game Conduct

All bets placed on the bet89 platform are subject to the specific game or sport rules applicable to the relevant product. By placing a bet, you confirm that you understand the rules of the game or event you are betting on. General conduct rules apply across all games and betting markets:

Bet Finality

Once a bet has been confirmed and accepted by the bet89 system, it is final and cannot be cancelled, amended, or withdrawn by the player. It is your responsibility to verify the details of any bet before confirming it. bet89 will not reverse confirmed bets on the basis of player error.

Void Bets and Cancelled Events

bet89 reserves the right to void any bet in the following circumstances:

• A sporting event is cancelled, postponed, or abandoned and not completed within the timeframe specified in the applicable sports-betting rules.
• A technical error caused incorrect odds, markets, or bet outcomes to be displayed, resulting in a bet that would not have been offered under normal operating conditions.
• There is clear evidence of fraudulent activity, match-fixing, or collusion affecting the outcome of the event on which the bet was placed.

7. Responsible Gaming

bet89 is committed to providing a safe and enjoyable gambling environment. We actively support responsible gaming and provide the following tools to all registered players:

• Deposit limits — set daily, weekly, or monthly caps on deposits to prevent unplanned overspending.
• Session time reminders — configure alerts that notify you after a set period of continuous play.
• Self-exclusion — voluntarily close or suspend your account for a chosen period. Self-exclusion requests are processed promptly and cannot be reversed during the selected exclusion period.

8. Account Suspension and Termination

bet89 reserves the right to suspend, restrict, or permanently close any account at any time and for any of the following reasons:

• Breach of any provision of these Terms & Conditions, including providing false registration information, holding multiple accounts, or engaging in prohibited conduct.
• Suspected or confirmed involvement in fraudulent activity, money laundering, or any other illegal conduct in connection with the use of the platform.
• Failure to provide satisfactory KYC documentation within a reasonable period following a verification request.
• Use of the platform in a manner that is abusive, threatening, or harmful to other users, staff, or the integrity of the platform.

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited at bet89's sole discretion. Where an account is closed for reasons unrelated to user misconduct, any verified withdrawable balance will be returned to the registered payment method.

9. Intellectual Property

All content on the bet89 platform — including but not limited to text, graphics, logos, images, audio clips, button icons, data compilations, and software — is the property of bet89 or its content suppliers and is protected by applicable intellectual property laws. No part of the platform's content may be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written permission of bet89.

The bet89 name, logo, and all related marks are the exclusive property of bet89. Nothing in these Terms grants you any right to use those marks without the express written consent of bet89.

10. Limitation of Liability

To the fullest extent permitted by applicable law, bet89 and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of — or inability to use — the platform, including but not limited to loss of revenue, loss of profits, loss of data, or loss of goodwill.

bet89 does not guarantee that the platform will be available at all times or that it will be free from errors, interruptions, or technical faults. The platform is provided on an "as is" and "as available" basis. bet89 shall not be liable for any losses incurred as a result of platform downtime, maintenance windows, or technical failures outside its reasonable control.

11. Privacy and Data Protection

The collection, use, storage, and sharing of your personal data by bet89 is governed by our Privacy Policy, which forms part of these Terms & Conditions and is incorporated herein by reference. By accepting these Terms, you also accept the Privacy Policy. Please review it carefully at /privacy-policy. In summary, bet89 collects personal data necessary for account management, identity verification, payment processing, and regulatory compliance. We do not sell personal data to third parties. Data is retained for the period required to fulfil the purposes for which it was collected, subject to applicable legal retention requirements.

12. Amendments to These Terms

bet89 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, bet89 will endeavour to notify registered users via the platform or by communication to the registered contact details. It remains your responsibility to review these Terms periodically.

The most current version of these Terms & Conditions will always be available at /terms-conditions. The version number and effective date are displayed at the top of this page. Continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms & Conditions or need clarification on any clause, please contact the bet89 support team. Our support team is available around the clock and will respond to enquiries as promptly as possible.

Support email: [email protected]